Privacy Statement

This Privacy Statement details the practices governing information collected through the True Energy landing page and its associated services. As an entity operating within Canada, our operations adhere strictly to the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant Canadian privacy statutes, demonstrating our unwavering dedication to safeguarding the personal data of our users.

By engaging with our platform and utilizing our offerings, you explicitly agree to the methodologies for collecting, utilizing, and sharing your personal data as described herein. Furthermore, this document clarifies your entitlements concerning the review, modification, and erasure of your individual information.

Gathering and Application of Data

When you access our online presence or engage with our services, we may gather various categories of personal details from you:

  • Identification and communication particulars, including your full name, telephone number, email address, and postal address, primarily for facilitating communication and delivering requested services.
  • Financial transaction data, where applicable, to ensure the secure processing of payments.
  • Operational analytics concerning your engagement with our platform, encompassing your IP address, browser cookies, and site navigation trends, which aid in refining our service offerings and optimizing user interaction.

This collected data is instrumental in the provision and continuous improvement of our services, for reaching out to you with pertinent updates, for the efficient administration of our business activities, and for adhering to all regulatory obligations.

Your Rights: Data Access, Amendment, and Removal

You are entitled to review the personal data we maintain about you and to request modifications if you ascertain that it is either incorrect or incomplete. To initiate a request for accessing, revising, or removing your information, please communicate with us by email at [email protected] or by telephoning us at (416) 938-8551.

We commit to addressing your request promptly and in full compliance with prevailing legal frameworks. It should be understood that specific information may need to be retained for compliance with legal obligations or for essential operational requirements.

Disclosure to External Entities

True Energy upholds a strict policy against selling, exchanging, or otherwise conveying your personal data to external parties without your explicit permission, unless mandated by legal provisions or when such disclosure is indispensable for the delivery of our services. We may, however, engage with reputable third-party service providers who support our website operations and business functions, under the condition that they are bound by confidentiality agreements concerning your information.

Data Protection Protocols

We employ a diverse array of protective protocols designed to shield your personal details from unauthorized intrusion, misuse, or unintended dissemination. Our safeguards encompass the utilization of encrypted data transfer pathways, robust access management systems, and routine security assessments.

Notwithstanding our diligent efforts to secure your data, it is crucial to acknowledge that no digital transmission pathway or electronic storage solution can offer an infallible guarantee of security. Consequently, we are unable to promise the absolute invulnerability of your information.

Digital Identifiers and Monitoring Tools

Our online platform deploys digital identifiers, commonly known as cookies, and analogous tracking mechanisms to elevate your browsing experience and to gather insights into website visitation patterns. Cookies are minute data packets deposited onto your device, instrumental in recalling your settings and enhancing the overall quality of our offerings.

You possess the option to deactivate cookies through your web browser's configuration. Be advised, however, that such an action might impair certain functionalities of our website. Your continued engagement with our site, without altering your cookie preferences, indicates your acceptance of our use of these technologies as delineated within this statement. For a comprehensive understanding, please consult our dedicated .

Revisions to This Privacy Statement

True Energy retains the prerogative to modify this Privacy Statement periodically, reflecting evolutions in our operational procedures or alterations in legal mandates. All revisions will be published on this specific page, accompanied by a revised effective date.

Your ongoing engagement with our services subsequent to the publication of any modifications implies your acknowledgement and agreement to such updated terms. We recommend that you routinely review this statement to remain apprised of our commitments to safeguarding your information.

Reach Out to Us

For any inquiries or apprehensions pertaining to this Privacy Statement or the operational methodologies of True Energy, please do not hesitate to get in touch with us using the following details:

Email: [email protected]
Telephone: (416) 938-8551
Physical Address: 2770 Dufferin Street, Suite 112, Toronto, ON M6B 3R7, Canada

Date of Effect: 2025-10-12